Shipping & Delivery

Shipping is handled by USPS. All orders are processed within 1-2 business days. The typical turnaround for delivery is 3-5 business days unless the item is on back order.

Once your item(s) have been shipped, you will be emailed a tracking number where you will be able to check the order status of your shipment.

If you have special requirements for your order(s), please leave us a message in the “Special Instructions” or “Order Comments” section so that we may arrange your ordered products accordingly.


Her Achilles Heels offers returns for store credit ONLY. Once an order has been placed, there are no cancellations or refunds. Please contact Her Achilles Heels within three days of receiving your purchase to receive a store credit. On the fourth day, the item(s) is considered a final sale following your purchase date.

All SALE ITEMS ARE CONSIDERED FINAL SALE. PLEASE CONSIDER THIS BEFORE YOUR PURCHASE! A store credit for returned merchandise is not inclusive of shipping charges. Sale or Discounted Items, Sale Promotion Items, and Swimwear are Final Sale. All items must be returned in the same condition as when purchased. NO EXCEPTIONS! You will receive a coupon code to use toward a future purchase, pending the item(s) are returned in the same condition and packaging originally provided.